What means « the security guarantee » ?Frequently asked questions

When you choose for the security guarantee, your order will be subjected to the Total Security Guarantee. This means you can return for free, if necessary, a wronlgy ordered product. You opt for a replacement or a reimbursement, and this up to 6 months after the reception. It is not even required to justify your decision. This guarantee is valid for each article in your order, even when everything has been unpacked (except for software), assembled or installed and you have lost/destroyed the original packaging.

The (optional) Total Security Guarantee is mentioned on your invoice. It amounts to 2,9% of the total price (VAT excluded) with a minimum of 0,99€ and a maximum of 4,95€. If you don’t want to use this service, you need to indicate it during your order or the payment of your invoice.