Rated 2 out of 5 by sbsjsu I liked it, now I need to replace the battery...
I ordered the LabelManger PnP in February 2015 along with labels, but didn't use the unit until September 2015 when I discovered that the labels that I purchased were not for this unit. Beware that not everything that says "D1" is for this label maker. Although that's what is stamped inside of the machine, that is not the model number. Look for LabelManager PnP labels.
On to the labels... it took several attempts to figure out how to print from an Excel spreadsheet, but I finally nailed it down. I love not having to manually enter each label, but I was not expecting it to be so complicated. I couldn't explain the process to someone else if I tried. Oh, and one thing I haven't figured out is printing multiple times from the same file. If you are in Import Data and Print, once you hit print, you have to go into Import Data and Print again if there are other labels that you needed to print on a different color tape, for example. The Import window closes and you have to start again.
And, then there's the battery... In August 2016, my unit stopped working. I tried a new USB cord and a new USB port. Then, I read the reviews and started to hunt for a battery. The rechargeable battery is listed at approximately 50-60% of the cost of the printer.
In retrospect, it was not the wisest label printer choice I could have made. Now to decide if I should buy a new label maker or buy a battery. Dymo, is there a way to make the battery last longer than 1 year?
September 16, 2016
Rated 1 out of 5 by termsheet Can't make it work
As others have reported, I can't get it to work right out to the box. The software of the mac was super easy to use but it has a winding problem with the included tape and the letters are supersized and don't fit on the included tape
July 5, 2016
Rated 2 out of 5 by sdavies Battery problems
I bought this a couple of years ago. It's a great little label printer until the battery dies, and it will die. Then nothing works. I've bought a new battery at vast expense (nearly as much as a new printer) but it seems to have trouble charging. I used to recommend this until I had the battery problems, now I don't.
June 3, 2016
Rated 2 out of 5 by JohnnyDeLuxe Nice product - seems to have some issues although
Works out of the box - as promised - with the built in Mac software. However, the larger app from the Dymo website, with the newest software, does not work well with my Office 2011 and newest MacOS Yosemite: I can write in Word - but nothing comes out in the labels. The formatting in Word is very hard to understand, as the user can't se how it will look on the labels. I was hoping for a smooth integration from e.g. Word, but the most reliable thing seems to be to use the installed "Light" software that works as expected and seems to be fine for simple labels, which is what I uses most. I have removed the Demo printer software from the computer, as it seems to collide with the build in software (on the Dymo unit itself). Then things works fine.
Another curious thing that I did not know before I got the unit, is that there seems to be a weak link in the functioning of the product: The quite expensive battery needs to work always, otherwise it can't print. I don't understand the technical stuff of why there is a need for a expensive - and not very ecological - battery - but this should be clearly marked on the product description and package.
December 31, 2014
Rated 5 out of 5 by Sarah2440 Great product!
I love this label maker. Purchased for our office, and we use it all the time! Prints labels perfectly every time. We love it so much, we now want to purchase a second one for our sister office.
May 3, 2016