Epson WorkForce DS-560 - document scanner is rated
Rated 1 out of
Won't connect 99% of the time
When this scanner works, it works great. Fast, efficient, etc..... the problem is it won't connect wirelessly to my desktop or laptop and the USB doesn't even give it a good connection. Sometimes it works great but the other 99% of the time it won't connect. I have tried everything. Maybe mine is just a dud.... I have never had this many issues with a scanner or printer.
Date published: 2017-01-26
Rated 5 out of
This has been a great product for my business. Highly recommend
Date published: 2017-02-16
Rated 5 out of
Best darn little scanner
I'm a mobile notary by trade and every once in a while I get an order that requires fax/scan backs. We're talking about 150+ documents scanned. Well, prior to my purchasing the Epson DS-560 I was scanning on a LexMark All-in-one. 150+ documents would take 2.5 hours at the minimum because I could only scan about 12-15 pages at a time -> save (OCR process) -> restart. Every 2-3 scan batches and the scanner would crash. If I was in the middle of a scan or had not saved yet I would have to start that batch over... YES, it was a pain!
Today, I got a faxback request so I whipped out my new scanner (still in the box -I just purchased it 9/2/15), set it up on my MAC for wireless use (10 minutes max) and started scanning. I was done in 15 minutes. FIFTEEN MINUTES, people! Images were sharp and saved as PDF. My docs are a mixture of letter and legal size and it did the job WITHOUT ANY HICCUPS. I loved how I can pick the scan settings easily and didn't have to dig through manuals to figure things out. I seriously wanted to cry with joy.
Thank you Epson for making a kick butt scanner that saved me from having to work late tonight.
Date published: 2015-09-16
Rated 3 out of
I purchased this product for my business to scan receipts, invoices, bills etc. for efficiency and save paper, and also to scan documents to be returned to my clients.
I spend 3 frustrating hours trying to set up the WiFi following the instructions on the install disc. Each time the program disabled the router which in turn shut off all WiFi connections to other devices, Printers, internet etc. Which meant I had to reset all those devices after each attempt to install the scanner. I was never able to connect this to my computer via WiFi and had to use the hard wire USB connection in order to use this.
Once the USB was connected, the scanner works well and is fast. I also like the 2 sided scan capability, so you don't have to remove the document to scan the 2nd side.
Date published: 2016-07-15
Rated 2 out of
Great until it breaks
I loved the DS-560 when it worked. Unfortunately after about 3500 scans multi-page scanning broke (the DS-510 and DS-560 rely on 2 thin plastic shafts for page separation in multi-page scanning and the connectors on the ends of them are known to sometimes splay or break). If epson had a better warranty, or could provide replacement parts this would be a 4-star review, but as it stands, it's a great product but with poor long term reliability.
Date published: 2016-11-29