Rated 4.2 out of 5 by 15
Rated 5 out of 5 by Stefano C Great Product
I bought 2 of these bins after having had one in a previous house. The height of the lid is perfect in the kitchen and does not need bending when disposing trash. The click of the lid is very soft and can be opened even when hands are occupied. the bin capacity is perfect for heavy cooking. I got two, one for normal trash and the other for recyclable materials. The bin fits original Brabantia Bags perfectly (it takes 20 sec. to replace one) but works well also with 3rd Party ones. The flat back makes it flush against the wall notwithstanding the big dimensions.
October 16, 2016
Rated 5 out of 5 by LindaH Excellent customer service. Excellent product.
I have the 40 ltr matt silver soft touch bin. Firstly its a lovely bin - I actually have 2 - they are now 7/8 years old and still look as good as new. However, in the last couple of weeks the catches on both of the bin lids have broken. A couple of emails to the lovely Kevin in Customer Service and two new bin lids are on the way free of charge under warranty. This is a breath of fresh air in the customer service industry ( I should know, I work in it) and will certainly ensure that I will never buy anything other than Brabantia when I next buy a bin - which given the quality of these bins will not be for a long time - but I will make sure that if I hear of anyone looking for any products that you sell you will get my recommendation. I cannot recommend you highly enough.
July 30, 2015
Rated 5 out of 5 by rifkamattman I LOVE this company and their products
I just received a replacement lid after emailing from this website that my lid broke after 8 years of having the best trash can in the world. I have a very small kitchen and I have not found a better trash bin than this one to fit flat against the wall to better fit my tiny kitchen. When the springs of the lid broke, we suffered to manually lift the lid, but that is not a permanent solution. I am so glad I read all the other reviews on here and contacted Brabantia. Got my new replacement lid less than a week after my correspondence. Replacement and delivery were free. My new favorite company!
July 24, 2015
Rated 5 out of 5 by Alli Love this Trashcan & Brabantia's Customer Service
I bought this bin a year ago and couldn't be happier with it! When one of the pieces broke off (my fault!), I called Brabantia's customer service. I left message on their general mailbox and someone called me back within a few hours. They sent me a replacement lid at no charge and I received it within a couple of days. Excellent customer service! I will be a loyal Brabantia customer for a long time!
December 11, 2015
Rated 5 out of 5 by Matty Cannot rate highly enough
I have a couple of Brabantia products, the recycling version of this bin for instance. Not only is the product excellent but 6 years down the line the lid had broken, I subsequently contacted Brabantia online, basically stated what had happened, how long I'd had the product and where I had purchased it from, a few days later my replacement lid arrived. You may pay more for these products but the term you pay for what you get cannot be more appropriate; and what you get is second to none, the whole package, bravo Brabantia!.
February 6, 2014